You can contact us via email. We try to respond to every email within 24-48 hours. If you dont get a response within this time you can resend us the email. If the message is regarding any problem with counter installation on any sort of website like Blog, Forum, Tumblr or any other than include complete details in the message like the name of your website and the software it is running, the hosting platform it is using and other related details so that the problem can be easily diagnosed.
For this purpose we are also working on building tutorials with snapshots of putting hitwebcounter on various platforms. Here is a vBulletin Forum which recently implemented our counter on their Forum. The detailed instructions are HERE. We will soon upload other tutorials to help you put our counter on other platforms. We hope that this will greatly help as we cannot answer every query directly by email.
For any question or inquiry please contact us at firstname.lastname@example.org